Frequently Asked Questions
IS THERE ANY SEATING AVAILABLE? CAN YOU PROVIDE SEATING FOR A LARGE GROUP?
There are a limited number of seats available in the general admission and mezzanine areas. Seating is first come, first serve. Some events also have reserved 4-Pack Tables available. Be sure to check the details of the event you wish to attend for more info.
I AM DISABLED OR UNABLE TO STAND FOR LONG PERIODS OF TIME. CAN I STILL ENJOY A SHOW?
Absolutely! We have a dedicated ADA section near the front of the stage where anyone (and a guest) physically needing to sit during a show is welcome. Just let our friendly staff know once you arrive that you need to be seated in this section and they will be happy to direct you.
We’re also proud to be a part of The Rockin’ Chair: a venue database with information about the accommodations and limitations for all disabilities. Check their website for more information.
ARE ALL AGES ALLOWED?
Each show has its own age requirements- please check the show info before you purchase!
WHERE DO I PARK?
PLEASE RIDESHARE – Parking is limited around the venue. We strongly recommend using rideshare apps like Uber or Lyft for transportation to and from the venue. There is a designated rideshare pick up / drop off location near the entrance for your convenience.
Oh and if you decide to drive but you’ve had a big night and need a ride home, we’re happy to help you out.
If you find yourself parking in the neighborhood please be respectful of our neighbors. The church on 8th street will also tow if you park in their lot.
How can I purchase tickets for a show?
Tickets can be purchased:
At our **Box Office – open Fridays from 10am-4pm (check our socials for special hours/closures)
*Tickets purchased from 3rd party resellers or any other ticketing websites are not guaranteed to be valid.
**A reduced 3% service fee will be added for all credit/debit card in-person purchases. No fees are added if paying with cash.
DO YOU OFFER VIP?
It depends! Click the tickets and info button for the show you’re interested in for more information. We do offer Mezzanine tickets for a great view of the show!
I HAVEN’T RECEIVED MY TICKET! WHO DO I CALL?
Don’t panic! Often ticket companies do not send ticket info automatically. Check with the company you purchased tickets through to find out more (their FAQ section is a good place to start).
CAN I BRING MY OWN WATER BOTTLE/OUTSIDE FOOD/ BEVERAGE?
No. No outside food, beverage, or containers allowed.
CAN I TAKE PHOTOS/VIDEOS?
Recording policies are at the band’s discretion and change from night-to-night. Only those with approved photo and video passes can bring professional equipment (cameras with detachable lenses) to a show.
Here at The Hall, we’ve organized a House Photography Program where local photographers can choose the shows they want to shoot (on a first come, first serve basis), bring a friend along with them to the show and also receive photo credit when their photos are used.
CAN I RENT THE HALL?
ARE YOU HIRING?
It is best to reach out to us at [email protected] with your resume or check out our job listings on indeed.
DOES THE HALL HAVE A STREET TEAM?
Sure do! Interested in joining? If so, just fill out this form HERE.
WHAT DOES IT LOOK LIKE INSIDE?
There are two main areas where tickets can be purchased: The main floor and the mezzanine. You can see the layout below. You can also view photos via our Google listing HERE.
HOW DO I PLAY A SHOW AT THE HALL?
Please reach out to [email protected] for all booking inquiries.
WILL THERE BE FOOD? DRINKS?
Yes! We have 3 bars and a food vendor on site for every show. We also offer an assortment of non-alcoholic drinks.
Please note: a physical, government-issued ID must be presented at the door for any patrons planning to consume alcoholic beverages.
WHAT CAN I BRING INTO THE VENUE?
We want everyone to have a great time, but there are some things you simply can’t bring to a show or event. Here is the list of restricted items:
- No Weapons of any kind. This includes knives, canons, muskets, throwing stars, long wallet chains, lead pipes, potato launchers and anything else that might hurt somebody. If you aren’t sure, don’t bring it in.
- No Smoking (this includes vaping) *We have a patio for smokers and non-smokers alike
- No Outside Food or Beverage
- No Illegal Drugs
- No GoPros
- No Signs, Posters or Flags
- No Selfie Sticks
- No Mace
- No Backpacks
- No Hula Hoops
- No Glow Sticks
- No Umbrellas (If it rains, you can leave your umbrellas by the front door)
- No Bad Attitudes
CAN I BRING MY PURSE OR BAG?
All purses and bags are subject to search, no backpacks or large bags allowed.
I DON’T HAVE ANY CASH!
Don’t worry, we have an ATM in the venue and we accept credit/debit cards as well.
CAN I LEAVE AND COME BACK LATER?
Unfortunately no. We have a strict no re-entry policy.
CAN I SMOKE AT THE HALL?
Smoking or vaping is allowed only on the patio.
IS THE HALL OPEN ON NON-SHOW NIGHTS?
The Hall is only open for shows, private events and during our regular box office hours.
I’VE GOT A QUESTION THAT YOUR FAQS DON’T ADDRESS.
Reach out to us via our Contact Page. We’ll respond as quickly as possible.